Effective Office Management Skills
The global pandemic has disrupted many businesses operation and transform the way how businesses manage their resources and facilities. Office management is now dynamic and complex during the pandemic for administrative executives, supervisors of clerical support executives, and office managers.
This is an interactive one-day programme to elevate your office management skills to stage your career progression in office management to a whole new level.
Key Facts
- Start Date: 16 June 2023
- Duration: 1 day, 9.30am-4.30pm
- Delivery Mode:
- On campus (Face-to-face training)
- Fees:
S$680.00* (Incl. of 9% GST)
All level of office administrators, clerical staff, secretaries and supervisors of office administration or any professionals who are involve directly or indirectly with office administrative work in their functional roles.
- Lecturing
- Group Discussion
- Self-Analysis/Critique Session
- Learning from a Partner
- Identify the gaps in internal and external time management that affect how you work
- Learn practical application for effectively managing, emails, paper flow, and information retrieval
- Reflect your daily workflow to clarify and organise all the things that command your attention to increase your workplace productivity
- Develop a workplan to help you solve the problem of know how to choose the next best action
- Review and identify key factors for making tough choices on where to expand your time and energy to get things done
Upon successful completion of the Programme, participants will be awarded a verified digital certificate by London School of Business and Finance, Executive Education.
Course Outline
-
Introduction to Office Administration
◆ Understand your areas of responsibility in managing office administration ◆ Taking responsibility on your proactive and reactive behaviour in getting administrative task done ◆ Reflect and list down internal and external time management affecting how you workExpand -
Managing Office Administration
◆ What is your filing system for information and resources – can it be easily retrieved? ◆ Identify the available technological tool levels to your work needsExpand -
Time management for effective office administration
◆ Understand the differences between urgency and importance in administrative task ◆ Using the 80/20 rule in managing office administration ◆ Using the time management matrix to prioritise your daily task ◆ Achieving work life balance and making time for own personal developmentExpand -
Review Learning Points
◆ Conclusion ◆ Develop an action planExpand
◆ Understand your areas of responsibility in managing office administration
◆ Taking responsibility on your proactive and reactive behaviour in getting administrative task done
◆ Reflect and list down internal and external time management affecting how you work
◆ What is your filing system for information and resources – can it be easily retrieved?
◆ Identify the available technological tool levels to your work needs
◆ Protecting your business ideas and inventions
◆ Patents, copyrights, trademarks, and service marks
◆ Managing trade secrets and law of confidence
◆ Background IP rights
◆ Foreground IP rights
◆ Infringement of IP rights
◆ Quiz session
◆ Directors’ duties & liabilities
◆ Corporate governance
◆ The good, bad & ugly case-studies
Request More Information
Contact a programme advisor by calling
+65 6580 7700